FAQ

What is the dress code?

We like to keep things pretty casual, however, please be aware we do require all of our guests to observe a “smart casual” dress code. If you have any questions in regards to the dress code please give us a call.

Can I bring a birthday cake and is there a charge?

You are more than welcome to bring a birthday cake, we will not charge you for bringing your own cake.

What do you do for birthdays?

Please let your staff in venue know if it is your birthday, we will always make your visit extra special.

Where is the closest parking?

Secure Carpark – 10 Eagle Street / Wilson Carpark 123 Eagle Street
or
Emirates House Car Park, 167-175 Eagle Street

What cards do you accept?

We accept all major credit cards or cash. A surcharge fee of 1% applies for all card payments.

Where can I smoke?

Kingsleys is a non-smoking restaurant, we ask patrons to vacate the restaurant if they wish to smoke.

Can I bring my dog?

Unfortunately we do not allow pets at Kingsleys Brisbane.

Do you have disabled access for all parts of the venue?

We have full disabled access at Kingsleys Brisbane via a lift at the main entrance. Disabled toilets are located downstairs.

What are your opening hours?

Monday – Saturday 12pm – late

Do you cater for dietary requirements?

Yes, we cater for dietary requirements. Please call our Reservations team to discuss your options, or alternatively advise your waiter on the day.

Do you cater for Halal/Kosher?

We are not a halal certified restaurant. However, some of our products are processed halal by the manufacturer. Our kitchens are unable to produce kosher meals but we would be happy for you to pre-order a kosher meal in advance of your visit to be delivered to site. Please call our reservations team to discuss the most suitable options.

Where is the loading dock?

Enter under Jade Buddha Bar located on Charlotte Street, Brisbane.

Can I still get mud crabs at Kingsleys?

Mud crabs are no longer listed on our menu but are occasionally available. When available we do require prepayment to order. To order a Mud crab please inform the reservations team 48 hours prior to your booking.

Can I bring children to the venue?

Yes, children must be accompanied by a legal guardian at all times and can dine on our kids’ menu for children under 12. High chairs have limited availability; please mention you are dining with children when booking.

I have lost something. Who do I contact?

Please complete the form here and management will get in touch if your item is found.

Can I buy a gift voucher?

Please note Gift Vouchers are currently not available for purchase.